These terms of trade (“Terms”) form a contract between you (“Client”) and the The Good Plumber Limited that you
have engaged to provide you with goods or services (“Company”).
1.1 Company provides goods and services to its clients and may provide goods on credit.
1.2 The Terms form a contract that applies between Company and the Client in respect of any supply of goods or
services provided to the Client by Company, including, without limitation, providing credit for the purchase of such
goods or providing Company with security for goods supplied to the Client on credit.
1.3 Placement by the Client of any order with Company for the supply of the goods or services constitutes an
acknowledgement and acceptance by the Client that the contract between the Client and Company shall be
governed by these Terms.
1.4 From time to time, Company may issue updated or amended terms of trade by notice in writing to the Client,
which shall apply to any order of goods or services that the Client wishes to place following that date.
1.5 Company and the Client may agree in writing or in other agreements on special terms and conditions that either
vary or are additional to these Terms, but otherwise these Terms will apply to all transactions between Company and
the Client.
1.6 Subject to clause 1.5, all other terms and conditions, whether expressed or implied, are excluded from the
Terms. The Client acknowledges that it has not entered into this contract on the basis of, or has relied on, any
statement or representation except those expressly contained in the Terms.
2.1 Any quotation provided by Company shall be subject the following assumptions:
(a) acceptance of the quotation by the Client in the timeframe notified in the quotation or otherwise notified by
(b) no additional costs and expenses or delays arising from any defects or other problems not discovered by
Company by a normal inspection of the Client’s site or premises;
(c) no additional costs and expenses or delays arising from any failure of supply of information by the Client or
supply of erroneous information by the client;
(d) no alteration or addition to the building, equipment, appliances, fittings or fixtures being made after the
Company’s inspection or by any alteration made to plans where the quotation was based on such plans;
(e) no alteration or additions being requested by the Client;
(f) no additional costs and expenses or delays arising from any change in applicable law, direction of any regulatory
authority (including any local authority) or any new fee, levy, charge or other requirement of any regulatory
authority (including any local authority); and
(g) the supply of goods or services commencing within the timeframe agreed with the Client or, failing such
agreement, within the timeframe notified by Company.

(together, Assumptions). In the event of any change in the Assumptions Company reserves the right to provide an
updated quotation and suspend the supply of goods and services pending acceptance of the quotation by the Client.
If the quotation is not accepted by the Client within the timeframe notified by Company, Company may without
prejudice to its other remedies and without prejudice to the Client’s liability for goods and services previously
ordered and/or supplied, cancel the supply of goods and services to the Client.
2.2 Company solely provides plumbing goods and services (as applicable). Company is not liable for and shall not be
responsible for any costs associated with other work that may be necessary or required prior to the Company
providing the goods or services or after the Company provides the goods or services including, without limitation,
building and painting work, all such work being the responsibility of the Client and at the cost of the Client.
2.3 The Client will purchase the goods or request services by submitting written purchase orders and/or requests for
services to Company (hereafter referred to as an “order”) in the form provided by Company to the Client or in
accordance with the procedures required by Company from time to time (and whether based on acceptance of a
quotation provided by Company or otherwise). Each order:
(a) is subject to these Terms except as is otherwise specified by Company; and
(b) at a minimum, must specify all of the matters required by Company in respect of the order, including completion
of a particular order form Company may provide from time to time.
2.4 All orders submitted by the Client will be subject to acceptance in writing by Company (in its absolute discretion)
and will not become binding on Company until such acceptance. Any variation, waiver or cancellation of any order
or any amendment to terms or conditions of the order made by the Client shall be of no effect unless accepted in
writing by Company.
2.5 The Client acknowledges and agrees that Company is not under any duty to accept orders from the Client and
may cancel any credit limit or other arrangement with the Client at any time.
2.6 Once submitted under clause 2.2, the Client may not revoke or cancel an order without Company’s prior written
consent which may be withheld at Company’s sole discretion.
2.7 Company may cancel any order accepted by Company, or refuse or suspend delivery of the goods or continuance
of services or work on services under it:
(a) if the Client fails to make any payment as provided in these Terms or under the payment terms set forth in any
invoice or as otherwise agreed by Company and the Client;
(b) if the Client fails to meet reasonable credit or financial requirements established by Company, including any
limitations on allowable credit; or
(c) if the Client otherwise fails to comply with these Terms or any other agreement; or
(d) if the Company has reasonable grounds to doubt the Client’s solvency and the Client does not make
arrangements satisfactory to Company to allow restoration of credit; or
(e) if the due to the acts or omissions of the Client or for any reason beyond the control of Company the supply of
goods or services has not been able to occur within the timeframe agreed with the Client in any order or, failing such
agreement, within the timeframe notified by Company.
Any such cancellation, refusal or suspension by Company does not constitute a termination of any agreement with
the Client (unless Company so advises the Client) or breach of any such agreement on these Terms by Company.
3.1 The price payable by the Client for goods or services shall be the price agreed to in writing between Company
and the Client at the time the order is made or in the absence of such agreement the price notified to the Client by
Company on the date the goods are delivered or services provided.

3.2 Company will deliver to the Client an invoice with each delivery of goods or following the delivery of services,
and shall ensure that a delivery docket is provided with any goods delivery.
3.3 Unless otherwise agreed in writing by Company, payment of each invoice shall be made by the Client:
(a) into such bank account as Company notifies the Client;
(b) free of any deduction or withholding, and with no right of set-off for on or account of any taxes or other duties,
currency controls or any other matter;
(c) within 7 days of the date the invoice was rendered by Company; and
(d) by way of direct debit if required by Company.
3.4 Notwithstanding any other provision of these Terms, Company reserves the right to change payment terms at
any time as a condition of acceptance of any order or any variation to an order (including, without limitation,
requiring payment in advance or requiring the Client to have issued an irrevocable letter of credit).
3.5 If the Client fails to pay an amount due under these Terms:
(a) Company may charge the Client interest on that amount from its due date until the date of payment at 3% per
annum above the default interest rate charged by Company’s bank.
(b) Company may charge the Client all legal and other costs, charges and expenses incurred in connection with the
recovery of all outstanding amounts including, without limitation, Company’s own solicitor/client costs and costs of
any debt collection agency employed by Company;
(c) Company’s right to require payment of interest and other costs under clause 3.6 does not affect any other rights
or remedies it may have relating to any failure to pay an amount due under these Terms; and
(d) without limiting this clause or clause 3.9, the Client’s payment obligation to Company in accordance with these
Terms is unconditional, and the Client’s failure to pay any invoice on the due date shall be an automatic default of
these payment terms and Company shall not be required to give the Client any prior notice of default.
3.6 Company reserves the right, on giving prior written notice to the Client before delivery, to vary the price of the
goods ordered by the Client between the date of the Client’s order and the date of delivery to take account of
relevant changes such as (but without limitation) any increase in labour costs, manufacturing costs, costs of
materials or any related services (including without limitation freight or delivery services, packaging services or
3.7 Unless otherwise set out on its invoice, Company’s prices are quoted exclusive of taxes, duties and other imposts
which, if chargeable, are payable by the Client whether they are imposed or brought into force before or after
acceptance of the Client’s order. Unless otherwise stated, Company’s price is exclusive of GST (as set out in clause 4
of these Terms) or any other charge including, if any, insurance and freight costs and any such amount that may be
due is payable on the same date as payment for the goods and/or services.
3.8 Without prejudice to any other remedies which Company might have:
(a) in the event of failure by the Client to pay for goods or services in accordance with these Terms; or
(b) if the Client otherwise fails to otherwise comply with these Terms; or
(c) if Company deems the Client's credit to be unsatisfactory,
Company shall be entitled to cease supply of future goods and services to the Client and cancel any current orders
for sale of goods and services. Upon such cancellation and without prejudice to any other remedies which Company
might have, all credit in favour of the Client will cease and all payments outstanding will become immediately due
and payable to Company. Company may also take possession of such items of goods and otherwise exercise in
relation to the goods any of its rights whether those rights are as owner/security interest holder and for unpaid
seller or otherwise end whether those rights are conferred by these Terms, common law, contract, statute or in any
other way.

3.9 In accepting any payments from the Client, Company will not be bound by any conditions or qualifications or
other terms which the Client may have attached to those payments.
4. GST
4.1 Company's prices referred to in these Terms and in any quotation which may have formed the basis of an order
are exclusive of GST (unless expressly stated otherwise). The Client shall pay GST on the goods or services the subject
of these Terms, as invoiced by Company on the payment terms on that invoice and, if rendered on the same date or
on the same invoice as the goods supplied, at the same time as payment for the goods to which the GST relates.
5.1 Delivery of goods is deemed to be made:
(a) when the Client or the Client’s agent is given possession of the goods at Company’s premises or elsewhere
(loading is then at the Client’s risk); or
(b) when the goods arrive at the Client’s premises (unloading is then at the Client’s risk),
whichever is the earlier.
5.2 On delivery of goods:
(a) the goods are at the Client’s sole risk; and
(b) insurance is the Client’s responsibility.
5.3 Where the Client requests a particular method of delivery of goods and if Company agrees (in writing) then the
Client will cover the cost of delivery by that method from the point of dispatch of the goods by Company and the risk
of such delivery shall be borne entirely by the Client unless otherwise agreed by Company and the Client in
accordance with these Terms.
5.4 Any quotations of delivery times agreed by Company are estimates and not commitments and no delay in
delivery will entitle the Client to refuse to accept delivery or cancel its order or otherwise entitle the Client to any
Damages whatsoever. Time for delivery is not of the essence.
6.1 Risk (including, without limitation, insurance responsibility) of any loss, damage or deterioration of or to the
goods shall pass to the Client upon the delivery of goods to the Client.
6.2 Claims made for damage in respect of defective goods or goods lost or damaged in transit must be made against
Company in the following manner:
(a) prior to accepting the goods and acknowledging delivery the Client must ensure that the complete consignment
as per the delivery note has been received;
(b) in the case of damage the delivery note must be endorsed by the Client setting out in full the reasons for non-
acceptance of the goods; and
(c) in any case where the defect or damage is not reasonably able to be ascertained upon delivery, the Client must
notify Company within 7 days of delivery of the full particulars of the defect and the Client must make the goods
available for inspection by Company.
6.3 To the maximum extent permitted by law, any liability of the Company for any defective goods or damaged
goods shall, at the Company’s election, be limited to replacement of the goods or a credit in respect of the goods.
6.4 The liability of Company in respect of the failure to deliver due to loss in transit or damage in transit where risk
has not passed to the Client shall be limited to paying the requisite insurance proceeds to the Client or assigning any
such claim to the Client and in no event whatsoever shall any claim for defect in goods exceed the purchase price of
the such defective goods supplied.

6.5 Risk shall pass back from the Client to Company only if Company repossesses the goods.
6.6 To the maximum extent permitted by law, any liability of the Company for any defective or faulty workmanship
shall be limited to repair of such workmanship, such repair to be the sole remedy of the Client.
6.7 Company shall not be liable under clause 6.3, clause 6.6 or otherwise for any loss, defect or damage arising
directly or indirectly from:
(a) any Force Majeure Event under clause 12.1;
(b) any act or omission of the Client or any person other than the Company or an authorised sub-contractor of
(c) any product or service supplied by or on behalf of the Client or any other contractor or supplier of the Client
including, without limitation, any work undertaken by or on behalf the Client (including DIY work) before, during or
after the engagement of the Company to provide goods and services;
(d) any failure by the Client to carry out maintenance or comply with any manufacturer instructions or conditions of
any manufacturer warranty;
(e) any failure by the Client to follow any guidelines or instructions of Company;
(f) any moisture spillage or ingression, vermin or insect infestation, misuse or abusive use, accident or neglect or a
failure to clean or improper cleaning,
(g) use of non-authorised, defective or incompatible parts;
(h) repair, modification or other work carried out by any person other than by authorised or unqualified personnel;
(i) continued use of any goods after any defect becomes apparent or would have become apparent to any
reasonable person; or
(j) fair wear and tear.
6.8 For the avoidance of any doubt, all materials, property, products, appliances or fittings supplied by or on behalf
of the Client are supplied at the Client’s risk and the Company shall not be directly or indirectly liable in relation to
the selection or suitability of such items.
7.1 Notwithstanding any other provision of these Terms, if title to goods is intended to pass to the Client, title in the
goods does not pass from Company until:
(a) Company has received full payment in cleared funds for the goods (together with an amount for GST, any accrued
Interest and any other amounts due in respect of the goods); or
(b) the Client's earlier resale of those goods under clause 7.3.
7.2 Until title passes from Company:
(a) ownership of the goods remains with Company;
(b) the Client holds the goods as bailee for Company; and
(c) the Client must store the goods separately from any other goods and not commingle, mix the goods with other
goods or otherwise add to or alter the goods in any way.
7.3 If goods which have not been paid for in full (together with an amount for GST, any accrued interest and any
other amounts due in respect of those goods) ("Company goods"), are sold by the Client, the Client must:
(a) hold from the proceeds of any sale of Company goods an amount equal to the payment due to Company for
those goods in a separate identifiable account as the beneficial property of Company; and

(b) pay such amounts to Company upon request.
7.4 The Client acknowledges that Company or its licensors own and retain the rights to all Intellectual Property in or
relating to the goods and services supplied by Company (“Company IP”). No such Intellectual Property is transferred
to the Client with the goods and services.
7.5 If the Client fails to pay any amount of the Client's total indebtedness to Company under these Terms when it is
due to Company or is otherwise in breach of these Terms then Company and/or any of Company's Personnel may,
without notice and without prejudice to any of Company's other rights and remedies, recover and/or re-sell
Company goods that have been delivered to the Client and the Client agrees Company may enter upon the Client's
premises for that purpose.
8.1 The Client grants to Company a specific security interest in the goods and the proceeds of the goods. The Client
will, if Company requests, sign any documents (including any new agreements), provide all necessary information
and do or allow anything else required by Company to ensure that Company' security interest is a first ranking
perfected security interest and to enable Company to register a financing statement.
8.2 The Client will not enter into any security agreement that permits any person to register any security interest in
respect of the goods or the proceeds in priority to the security interest held by Company.
8.3 The Client:
(a) shall immediately notify Company in writing of any change in the Client’s name; and
(b) shall immediately notify Company of any other information Company may need in order to complete a financing
change statement.
8.4 The Client waives any right to receive a copy of a verification statement or financing statement under the PPSA.
8.5 The Client agrees that nothing in sections 114(1)(a), 117(1)(c), 133 and 134 of the PPSA shall apply to these
8.6 The Client agrees that its rights as debtor in sections 116, 119, 120(2), 121, 125, 126, 127, 129, 131 and 132 of
the PPSA shall not apply to these Terms.
9.1 The Client agrees that it shall:
(a) promptly on request provide all information that may be required by Company to enable it supply the goods or
(b) promptly on request provide Company and its Associates with all access the Company may require to the
premises where the goods are to be delivered or services performed;
(c) not undertake or perform any act or omission which brings or is reasonably likely to bring Company or any other
manufacturer and/or supplier of services or goods or the goods or services themselves into disrepute, and without
limitation, shall not cause or allow any of its employees, agents, contractors, shareholders, principals, officers or
directors to engage in any activity, conduct or otherwise that shall or may prejudicially affect the reputation or
goodwill of Company or Its business;
(d) promptly submit to Company complaints relating to goods or services together with all available evidence and
other information relating to those complaints; and
(e) not challenge the validity of the Company IP or do or permit anything to be done which impairs the rights of
Company or its licensors to the Company IP.

10.1 If the Client is are acquiring the goods or services for the purposes of a business, or if the Client indicates it is
doing so, then the Client and the Company acknowledge and agree that:
(a) they are each in trade;
(b) the goods and services supplied by the Company and acquired by the Client are done so for a business purpose;
(c) the Consumer Guarantees Act 1993 is excluded to the fullest extent permitted at law, and does not apply.
10.2 If the Client is acquiring any goods and services from the Company other than for the purposes of a business,
then the Client may have the benefit of statutory guarantees under the Consumer Guarantees Act 1993. If the Act
applies, all rights that the Client has under it will apply in addition to the rights set out in these Terms.
10.3 Company warrants all services will be provided with reasonable care and skill and all goods will comply with any
warranty provided by the manufacturer of the goods (subject to the terms and conditions of such warranty). The
sole remedy of the Client in respect of any breach of such warranties shall be as set out in clause 6.3 (for goods) and
clause 6.6 (for services).
10.4 Subject to clause 10.2 and to the maximum extent permitted by law, Company provides no other warranty,
expressed or implied, and any warranties expressed or implied by law or statute, in respect of the goods or services
whether in respect of quality, fitness for intended purposes or otherwise, are excluded.
10.5 Without prejudice to clauses 6.2 to 6.7 of these Terms, the parties acknowledge and agree that Company shall
not In any event whatsoever be liable, whether under these Terms, for negligence or otherwise, for:
(a) any special, incidental, indirect, punitive or consequential Damages;
(b) loss of profit or revenue, loss of goodwill or reputation or loss of business;
(c) Damages, in the aggregate, exceeding the value of the payments actually received by Company from the Client
under these Terms in the preceding 12 months; or
(d) Damages in respect of any claim made:
(i) more than six months from the date the Client becomes aware of the circumstances leading to that claim; or
(ii) more than 12 months after the relevant cause of action arose.
11.1 The Client indemnifies Company and its Associates from and against all Damages arising out of or resulting
(a) any breach of these Terms by the Client or its Associates;
(b) any contravention of applicable laws or regulations by the Client or its Associates, including export and
import control laws;
(c) any claim by any third party arising from any act or omission of the Client or its Associates in connection with
these Terms (whether negligent or not), including:
(i) connected to or arising out of the Client's breach of clause 9; or
(ii) any misrepresentations, warranty or agreement, express or implied made by the Client with respect to Company,
or any third party supplier or manufacturer of the goods supplied by Company;
(d) without limiting clause (b), any negligent, wilful, reckless or unlawful act or omission of, or any intentional
misconduct by the Client or its Associates in connection with these Terms; or
(e) Any claim by the Client or its Associates, to the extent that such claim is beyond the scope of Company’s liability
to the Client under these Terms.

12.1 Company shall not be liable for any failure or delay in supply or delivery of the goods or services caused or
occasioned by strike, lockout, Act of God, shortage of stocks, shortage of labour, lack of skilled labour, failure of a
sub-contractor, delays in transit or delivery, legislative, governmental or other prohibitions or restrictions, fire, flood,
hostilities, failure, delay or inability to obtain any necessary authorisation, legislative, departmental or other
prohibition or restrictions, injunction or threat of injunction or threat of other legal action by any person against
Company or its suppliers or other causes whatsoever (whether similar or not to the foregoing) beyond Company’s
reasonable control (“Force Majeure Event”).
12.2 No waiver by Company of any breach or failure to enforce any provision of the Terms shall in any way affect,
limit or waive the Company’s right to subsequently enforce and compel strict compliance with the Terms.
12.3 If any provision of the Terms is or becomes invalid or unenforceable, that provision shall be deemed deleted
from the Terms and such invalidity or unenforceability shall not affect the other provisions of the Terms, all of which
shall remain in full force and effect to the extent permitted by law, subject to any modifications made necessary by
the deletion of the invalid or unenforceable provisions.
12.4 The rights and obligations contained in these Terms are entirely personal to the Client and accordingly the
Client may not, without the prior written approval of Company, assign or transfer such rights or obligations to any
person. Company may assign or transfer or sub-contract any rights and obligations under these Terms.
12.5 Company is not bound by any error or omission on any invoice, order form or other document or statement
issued by Company.
12.6 Where Company has rights and remedies at law or otherwise in addition to the rights set out in these Terms,
those rights and remedies will continue to apply.
12.7 These Terms are governed by the law of New Zealand and each party irrevocably and unconditionally submits
to the exclusive jurisdiction of the courts of New Zealand.
In interpreting these Terms:
“Associates” means a subsidiary, holding company, associated company, related company or any director, officer,
employee, agent, contractor, successor or assignee;
"Business Day" means any day not being a Saturday or Sunday or statutory holiday in Auckland, New Zealand;
“Damages” means all liabilities, expenses, losses, damages and costs (including legal costs on a full indemnity basis)
whether incurred by or awarded against a party) including those associated with any third party claim, and whether
arising under contract, tort (including negligence) or otherwise;
"GST" means Goods and Services Tax payable in accordance with the Goods and Services Tax Act 1986;
"Intellectual Property" includes (whether in visible, electronic or any other form) all brands, contracts, goodwill,
logos, formulae, techniques, know-how, specifications, designs, drawings, copyright, manufacturing processes,
patents and trademarks (If any) whether registered or not, software (in source and object code), business strategies,
confidential business information including market and marketing strategies, business contracts and intellectual
property relating to the business of, or goods